Frequently Asked Questions
Q: What is the price range for your wedding favors and party favors?
A: We offer a wide selection of affordable wedding favors, bridal shower favors, and baptism favors to fit any budget. From inexpensive yet elegant options to more luxurious and unique ideas, we have something for everyone.
Q: Can you accommodate last-minute or rush orders for wedding favors and party favors?
A: Yes, we understand that sometimes unexpected situations arise, and we're happy to accommodate last-minute orders whenever possible. Please contact us to discuss your urgent needs, and we'll do our best to deliver your favors on time.
Q: Are your crystal wedding party favors authentic?
A: Yes, our crystal favors are made from real, authentic crystal, ensuring a high-quality and elegant finish.
Q: Do your wedding favors come boxed and ready for presentation?
A: Yes, all of our items come individually boxed, and some of our lines come in ready-to-present white gift boxes, making it easy to give them to your guests.
Q: Can I customize my wedding favors with decorations and name tags?
A: Yes, we offer various decoration styles, including our Italian-style deluxe decoration, along with customizable name tags to personalize your event.
Q: How can I personalize my wedding favors with a name tag?
A: We can customize your tags to perfectly suit your occasion. Simply let us know your preferences, and we'll take care of the rest.
Q: Can I place orders by phone, and what are your customer service hours?
A: Yes, we accept phone orders toll-free at (888) 617-4077. Our customer service representatives are available Monday through Thursday from 9 AM to 6 PM and Friday from 9 AM to 12 PM EST to answer your questions and take your orders.
Q: How can I rush my order, and what are the delivery estimates?
A: Delivery estimate is processing time + shipping time = delivery time. If you need your items before the normal processing and shipping time, please call customer relations (toll-free) (888) 617-4077 during regular business hours. We will do everything we can to accommodate your request, whether it's rushing processing or expediting shipping, or both!
Q: Do you offer samples of your wedding favors?
A: Yes, you can order most of our favors in quantities of one. You will be charged the unit price of the product sample(s) plus shipping and handling. Once you place your final order with one of our customer service advisers, you will be credited to the favor pricing.
Q: How can I track the status of my order?
A: Check the order confirmation email, which includes a link directly to the shipping carrier's website.
Q: Will I receive an email confirmation after placing my order?
A: Yes, you will receive two emails. The first will confirm that your order has been received. Please review your order confirmation immediately upon receipt and call us if any changes need to be made.
Q: Is ordering through your website secure?
A: Yes, you can shop with confidence knowing that your personal information is protected by our secure server, which incorporates an SSL (Secure Server Layer). This is a reliable and very secure way to make purchases over the Internet.