Are your favors expensive?
Do you do accommodate last minute orders?
Yes we do accommodate last-minute orders with time permitting.
Are your crystal wedding party favors real crystal?
Our crystal favors are real authentic crystals.
Can I have my favors decorated?
Yes, you can!! We would love to decorate your favors to suit your occasion. Call or email us so we can discuss your ideas. We will create the best favors for the significance of your event.
Can I personalize my favors with a name tag?
Yes you can, we can even customize your tags to perfectly suit your occasion.
Can I place orders by phone?
Yes, we accept phone orders toll-free at (888) 617 - 4077 Our customer service reps are available Monday through Thursday 9 AM to 6 PM to answer your questions.
Can you "rush" my order?
Delivery estimate is processing time + shipping time = delivery time. If you need your items before the normal processing and shipping time, please call customer relations (toll-free) (888) 617 - 4077 during regular business hours Monday through Thursday 9 AM to 6 PM, and Friday 9 AM to 12 PM EST. We will do everything we can to accommodate your request whether it's rushing processing or expediting shipping, or both! Once an order is in processing, we cannot change, cancel or rush the order. Please note that the “event date” field has no bearing on the processing of the order. This field is used for research purposes only.
Do you offer samples?
You can order most of our favors in quantities of one You will be charged the unit price of the product sample(s) plus shipping and handling. Once you place your final order with one of our customer service advisers, you will be credited to the favor pricing.
How do I check the status of my order?
Check the order confirmation email, there is a link directly to the shipping carrier's website.
Will I get an email confirmation after I place my order?
Yes, you will receive two e-mails. The first will be to confirm your order has been received. Please review your order confirmation immediately upon receipt and call us immediately if any changes need to be made. If you do not receive an order confirmation email in your inbox, please check your junk mail or spam folder.
Is ordering through your website Secure?
You can shop with confidence knowing that your personal information is protected by our secure server which incorporates an SSL (Secure Server Layer). This is a reliable and very secure way to make purchases over the Internet. All of your personal information is encrypted when transmitted and will be stored in a secure environment outside of the reach of any third parties. Please note that any information you send to us can only be encrypted via access to our secure server. At Wedding Favors Outlet we take the extra step to avoid any inconveniences to our customers' privacy.